Keep calm...
Just concentrate on your core business - we'll look after your data management, service and support
More about Database Service and SupportThen you know all about the challenge of managing your digital media-neutral media and product data in order to supply many different output channels.
Our service team is at your side at our two locations in Germany and China for data analysis, data maintenance, automation processes, import and export, user access management, dispatching newsletters or for user workshops. We offer our support on everything to do with your CMS and database solutions.
Our team provides support for data analysis, data processing and for the automation of processing operations. We also take on data management tasks for you: Maintaining data records, management of file variants in various media and uprate your media data – in a wide variety of CMS systems.
Another field of support is the management of press databases and distribution including content and media management, maintaining address data and distribution lists, dispatching newsletters, producing press kits (online and in print) and punctual distribution.
Our comprehensive services include customer and user support, user trainings as well as the production and update of user manuals.
New images are shot for all products for a database of 10,000 product data records. These media items must be replaced in the database without loss of product properties or references. We advise you how to process the images (e.g. naming conventions), plan batch processing, devise import strategies, consult with your agencies on individual steps and test your output systems.
Say an existing object data management system needs to be expanded to include an e-commerce channel including special requirements for data output. Whether your requirements involve structuring, formats, the use of middleware, publication intervals, export conversions or data distribution, we advise you how to combine an equal measure of quality and rapidity in processes.
Contact our team of experienced employees if you have repetitive but complex tasks – even at short notice. We are quick – and we work with precision!
We look after your data maintenance, process your images, manage your CMS and advise you on data transfers and data structuring. Then you can concentrate on your core business.
Benefit from our wealth of experience in manual and automated data import and export. We provide you with efficient, fast and secure data management.
Data structuring is absolutely necessary to achieve speed and safety in data processing. Use our know-how to structurise your complex data.
We convert and keyword your media assets such as images, videos and PDFs; we manage your data variants and act as contact to process your media data.
We review the correctness of your applications and data. Our comprehensive tests ensure that your application functions and that everything runs smoothly.
Do you have a question about this topic?
Head of Data Management
and Services
daniela.haid
Phone: +49 7121 62 89 53